Hassle-Free Returns for Premium Leather Jackets
Every jacket we make at Styleshells is made with craftsmanship, care, and fine leather. Though we hope you enjoy what you buy, we know that preferences vary. This is why we have come up with a flexible return and exchange policy to give you satisfaction.
We provide a 30-day Return and Exchange Policy from the delivery date. Unluckily, any refund or exchange cannot be done after 30 days.
Not Happy with Your Purchase? We’ve Got You Covered!
Concerned About the Leather Scent?
You find a natural scent of leather when your jacket is new. Don’t worry—it fades with time. Just wait, your jacket will come to its untold, refined appearance.
Issues with Size, Color, or Fit?
In case the size, the color, or the style does not fit well with you, we will help with a replacement or a refund. To prevent any sizing problems, you need to check our size guide before ordering or checking your size with our customer support team.
Return & Exchange Process
Here’s how our policy works:
- Return & Exchange Window
- Exchange and decisions on returns are accepted within a period of 30 days of delivery.
- Any requests beyond this time are not accepted.
- Return Shipping Charges
- In case the product is not defective, the customer will pay the shipping cost.
- Cost of shipping fee: There is no payment discount on the shipping fee of $30 per item, and a 5% fee on payment processing, which is not refundable since such funds go directly to third-party processors and carriers.
- Priority shipping costs (30$) are non-refundable as well, since they involve special handling.
- Faulty or Damaged Products
- In the case of a broken or failed product, the shipping cost will be reimbursed by Styleshells.
- You may reach our Customer Care Desk at once.
- Size & Fit Exchanges
- Shipping on grounds of size will have a fee of 45 percent of the normal product value, since we verify sizes before handling an order.
- To prevent it, make sure to triple-check your measures or contact our customer service.
- Sale & Clearance Items
- Sale and clearance products are considered final sales and cannot be altered or returned.
- Condition of Returns
- The returned goods should be in brand-new condition: they should be new, intact, have all labels on them, and be packed well.
- Customized Products
- The custom-made jackets (to your specification) are not refundable and can not be exchanged, unless faulty.
- Refund Process
- Refund would be made through the mode of payment.
- An email confirming receipt comes within 14 business days of the receipt of your return.
- Shipping charges and expenditures made to process payments are not refundable.
Returning Your Item by Mail
- In order to begin a Return, we need to be contacted using our Contact Us page or by emailing us at info@styleshells.com.
- Within three business days, our team shall reply with guidelines and the rightful address of return.
- The returns should be sent through an insured courier service with prepaid shipping.
- None of the goods returned in a used or second-hand state would be refunded.
Extra Shipping Costs
- In case of the reshipment of a given parcel due to wrong delivery information, the shipping fees will be charged to the customer.
- The customer will also have to bear any extra shipping costs once they have been re-delivered.
Customs Duties & Taxes
International returns of products involve customers paying any customs duties, import charges or tax incurred upon returning before international transactions.
Order Cancellation
- No-refund orders may be done within 24 hours of the order.
- Orders that are cancelled later might face a 20-30 percent deduction that is determined by the point at which the order is cancelled during the manufacturing process.
- Business Name: Styleshells
- Email: info@infostyleshells-com
- Address: 116 London Rd, Leicester LE2 5RSÂ United Kingdom
- Phone: +447411992620
- Business Days: Monday to Friday (8AM-5PM GMT)